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Spas management: USFRS vs USALI from a decision support perspective
 
     
     Spas management: USFRS vs USALI from a decision support perspective
     


Autor(es):
Campos, Filipa
Gomes, Conceição
Malheiros, Cátia
Lima Santos, Luís


Periódico: Tourism and Hospitality International Journal

Fonte: Tourism and Hospitality International Journal ; Vol. 21 No. 1 (2023): October 2023 [33ª Edition]; 7-26

Palavras-chave:


Resumo: This study aims to analyse and compare two accounting systems: the Uniform System of Financial Reporting for Spas (USFRS) and the Uniform System of Accounts for the Lodging Industry (USALI) in order to highlight the usefulness of both in decision support. These systems provide financial and operational statements that help managers and employees obtain information to make more efficient decisions. Specific objectives include comparative analysis of summary operating statements and departmental statements, as well as establishing relationships between the two systems. The methodology used in this study is qualitative, using document research for data collection. For data treatment the comparative method was used. The results highlight the main differences and similarities between USFRS and USALI, focusing on summary operating statements, departmental statements and ratios. While USALI prioritises the rooms and food and beverage departments, USFRS features more specific sections such as massage, skin, hair and nail care. In addition, the USFRS highlights the variable costs as much as the USALI promotes the fixed costs. The contributions of this study allow to assist managers in the implementation and use of the studied accounting systems. Hence, managers will have the opportunity to know both USFRS and USALI, analysing them individually and comparatively, which will provide a clearer and more specific view of the spas' performance, as well as a better perception of the overall performance of a spa or spa department, allowing improvements in the companies' management effectiveness. Limitations of this study include the scarcity of literature on USFRS, which poses a challenge for future research.