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Knowledge transfer and use in tourism: The state of the art
 
     
     Knowledge transfer and use in tourism: The state of the art
     Transferencia y utilización de conocimientos en el turismo: estado de la cuestión


Autor(es):
Pacheco dos Santos, Jorge


Periódico: Tourism and Hospitality International Journal

Fonte: Tourism and Hospitality International Journal ; Vol. 4 No. 1 (2015): March 2015 [8th Edition]; 24-47

Palavras-chave:


Resumo: Recognizing the increasingly decisive role of knowledge in organizational competitiveness, this article reviews the published research on transfer and utilization of knowledge in tourism, within the context of knowledge management. Stemming from references and citations of an initial set of academic papers, the articles selected (both empirical and literature reviews) were subject to documentary analysis. The results confirm previous diagnosis about the immaturity and lack of methodological sophistication on the issue, suggesting three thematic foci in the empirical articles: i) dissemination and perceptions about academic knowledge; ii) transfer of knowledge between organizations; and iii) determinants of knowledge transfer within organizations. The article concludes discussing the results, its implications and limitations, suggesting directions for future research.