Periódico: Journal of Tourism and Heritage Research
Fonte: Journal of Tourism and Heritage Research; Vol 7 No 3 (2024): Journal of Tourism and Heritage Research; 104-120
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Resumo: People with ataxia face substantial challenges in seeking to enjoy leisure and tourism, with significant impacts on their health and quality of life. In this context, this research focuses on assessing the adaptability of Smart Tourist Destinations (STDs) to the specific needs of ataxia patients, recognizing accessibility as a critical component for the sustainability of any tourist destination. Taking the STD of the city of Málaga as a case study, a comprehensive analysis of existing action plans is conducted, complemented by an examination of 5 ataxia patients' cases, inquiries into accommodation search engines and metasearch engines, as well as the identification of training and promotion opportunities for accessibility in the city. Two crucial areas emerge as priorities: training in accessibility and its promotion. This study not only identifies these challenges but also proposes concrete solutions to enhance the tourist destination's competitiveness while significantly contributing to the affected patients' quality of life. Given the complexity and multicausal nature of the study theme, emphasis is placed on the need for further studies to delve into improving the detected deficiency areas.