Fonte: ROTUR. Revista de Ocio y Turismo; Vol. 1 No. 1 (2008); 19-50
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Resumo: In this article, we analyse innovation in the tourism industry focusing on the organisation-subject as an actor of innovation. Our point of departure is the context in which organisations perform innovation actions, and we indicate the major innovation trends in the industry, the national and local innovation system. We distinguish between different types of innovation on the basis of the depth (radical or incremental) and the innovation factor (product, process, market, organisational), specifying the source and the motivation-effect of the innovation and the obstacles arising from non-implementation. For each innovation, we specify the type of organisation most likely to implement it on the basis of the size (large and small), the settlement (residents and new participants) and the managers’ characteristics.
