Fonte: Turismo y Sociedad; Vol 28 (2021): Enero-Junio; 187-205
Palavras-chave:
Resumo: The growth of the tourism sector is becoming increasingly important in terms of competitiveness and sustainability of tourism destinations. For this reason, this paper presents the design, development and evaluation of tourism sustainability software as a useful business tool for service providers. The software called “NTSOFT”, allows you to generate a diagnosis and statistics that identify the level of compliance of the tourist establishments to the normative quality criteria of the Technical Provisions of the Sector. In this way, mechanisms are put into practice to evaluate the ongoing improvement, control and measurement of the sector through management indicators that guarantee establishment designs and that monitor their action plans. All this designed to provide the evidence required for the procedures at the registry of tourism.
