Fonte: Papers de Turisme; No 54 (2013): Papers and Proceedings Conference on Innovation in Tourism and Hospitality CIT 2013; 172-182
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Resumo: The purpose of this study is to analyse the level of security afforded by Spanish law to consumers purchasing tourism services on the Internet. To achieve this objective, the laws and regulations applicable to e-purchases of tourism services are identified, as is the legal status of online travel agencies. This area calls for a detailed analysis of the duties incumbent on online tourism companies with regard to the information that they are required to furnish both before and after entering into an e-contract for tourism services, as well as the rights of the consumer-tourist in relation to the e-contract for tourism services