Publicações de Turismo
Nova busca:        


CYBERSECURITY IN TOURISM AND HOSPITALITY MANAGEMENT RESEARCH: CURRENT ISSUES, TRENDS, AND AN AGENDA FOR FUTURE RESEARCH
 
     
     CYBERSECURITY IN TOURISM AND HOSPITALITY MANAGEMENT RESEARCH: CURRENT ISSUES, TRENDS, AND AN AGENDA FOR FUTURE RESEARCH
     CIBERSEGURIDAD EN LA INVESTIGACIÓN EN TURISMO Y HOTELERÍA: TEMAS DE ACTUALIDAD, TENDENCIAS Y UNA AGENDA PARA FUTURAS INVESTIGACIONES


Autor(es):
Alonso-Almeida, Maria del Mar
Giglio, Carlo


Periódico: Cuadernos de Turismo

Fonte: Cuadernos de Turismo; No. 53 (2024): Enero - Junio; 243-260

Palavras-chave:


Resumo: This paper compares two literature reviews on cybersecurity issues focused on the mature organisations, business and management field, and the embryonic tourism and hospitality area. Hence, we use the general study on the former as a benchmark for the narrower review on the latter, to map the current trends and identify the corresponding gaps. Findings suggest the following topic clusters for future research: (1) machine learning, artificial intelligence, blockchain, big data; (2) fraud and reputation; (3) phishing and social engineering; (4) human security and user education.