Periódico: Revista Internacional de Turismo y Empresa
Fonte: INTERNATIONAL JOURNAL OF TOURISM, BUSINESS AND TERRITORY; Vol. 7 No. 2 (2023): Special issue on Heritage Tourism Management and the International Congress on Heritage Tourism Management in Inland Destinations (CIGESTUR EGYPT 2023); 159-187
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Resumo: Orphanage tourism is a sub-sector of volunteer tourism which refers to traveling abroad to 'do well' and support others in other communities. Importance: The importance of providing hospitality services to this style is that orphan tourism stems from the desire to have more meaningful and ethical holiday experiences, and the desire to give back to the host communities visited by the tourist. The study aims at developing the level of promoting hospitality services for the Orphanage Tourism and hospitality pattern in Egypt. Study problem: The problem of the study lies in identifying the strengths and weaknesses and identifying the needs towards promoting hospitality services for the Orphanage Tourism and hospitality pattern in Egypt. Methodology: Using the descriptive approach, selecting guests, managers and supervisors of marketing and public relations departments and those who are in direct contact with customers. The total numbers of questionnaires received were 150 questionnaires were distributed to a group of managers and supervisors in 15 five-star hotels as well as 15 tourism companies in the Red Sea region, and among them 120 questionnaires were valid, correctly and ready to be statistically analyzed. Results: There are deficiencies in the hospitality services provided to the Orphanage Tourism and hospitality pattern in the Red Sea region, and they need more attention and care. Lack of tourism awareness of the strengths and weaknesses and identifying the needs for hospitality tourism orphanages in Egypt and the need to pay attention to them. Recommendations: shedding light and spreading tourist awareness of strengths and weaknesses and identifying needs towards promoting tourism and hospitality services for Orphanage Tourism and hospitality pattern in Egypt; Providing an appropriate environment to provide services that meet the needs of tourism and hospitality services for Orphanage Tourism and hospitality pattern to meet their needs and satisfy their desires.
Keywords: Orphans - Orphanages tourism - Hospitality services - Promotion - Red Sea region.
