Periódico: Gran Tour - Revista de Investigaciones Turísticas
Fonte: GRAN TOUR, REVISTA DE INVESTIGACIONES TURÍSTICAS; Núm. 26 (2022): Gran Tour, Revista de Investigaciones Turísticas - Nº 26 (Julio-Diciembre)
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Resumo: This research aims to analyze Lisbon as a smart tourism city based on the vision of scientific experts. Thus, considering the case study as an empirical research method, the methods of bibliographic analysis, documentary analysis, and in-depth semi-structured interviews were used. Therefore, from the triangulation of these methods, it was possible to establish the components of smart tourism destinations, which may be of interest to academia and decision-makers of tourist destinations. Furthermore, through the content analysis of the interviews, it is understood that Lisbon is an urban tourist destination with a wide tourist offer, which is essentially based on its historical-cultural heritage, and that it has innovative initiatives of a smart tourism city. Likewise, the results highlight Lisbon's solid public-private collaboration in urban management and tourism.
